1. Are you accepting new patients?

Yes, we are currently accepting new patients.

2. Do you see both pediatric and adult patients?

Yes, we see patients of all ages.

3. Do you offer same-day appointments?

Yes, same-day appointments are available.

4. Are you open on Saturdays?

Yes, the practice is open on select Saturdays. Availability varies and should be confirmed when scheduling.

5. Do you have multiple locations for patient convenience?

Yes

• East Memphis: Mondays, Wednesdays and Fridays-8:30am-5:00pm
• Bartlett: Tuesdays-11am-5pm and Thursdays-9am-2pm

6. Do you accept my insurance?

We accept all insurance plans except Bluecare. We participate in most insurance plans

7. What services do you offer?

• ENT consultations and second opinions
• Audiological evaluations and hearing testing
• Diagnostic imaging (CT scans)
• In-office ENT procedures
• Ear cleaning
• Audiology-specific services, including:
  • Clean, service and provide a wide variety of hearing aid options
  • Nexus letters (fees apply)
  • Referrals for Speech Therapy and Vestibular Testing
  • FMLA paperwork upon request (fees apply)
  • Treat patients with worker’s compensation claims

8. For a seamless check-in process, please bring the following:

• Photo Identification- a driver’s license or passport are acceptable forms of identification and will be required at check in
• Proof of insurance coverage-physical or digital insurance cards or a letter showing proof of insurance will be required at check in
• A current list of medications, including dosage and frequency

9. How do I pay my bill?

• Online at ENTMEMPHIS.COM
• By phone during regular business hours-901.271.8767
• The QR CODE is located at front desk

*Kindly note, payment is due at the time services are rendered.

10. What if I’m uninsured?

Insurance is not required to receive health care. We welcome patients who do not have insurance coverage. Our team is happy to discuss available self-pay options and next steps with you prior to your visit.

11.) How can I verify my insurance coverage?

As a courtesy, our office provides insurance verification of benefits. However, ultimately it is the patient’s responsibility to ensure that we participate in their insurance plan, verify their own benefits, confirm co-pay, co-insurance and any deductible payments toward coverage if applicable.

12.) How do I book my next appointment?

Scheduling your next appointment is easy! You may call our office during regular business hours to speak with a member of our scheduling staff, or you may conveniently request an appointment online through Zocdoc by visiting Entmemphis.com